Overview
The Customer Portal is a web page where your customers can check their membership with your store from any browser, without installing anything.
In the portal, a customer can see:
- their membership tier, its discount and benefits, and what's left to reach the next tier
- their stored value wallet: the balance, any bonus that's expiring, and recent activity, with receipts for top-ups
See Wallet & Membership for details.
The portal doesn't show appointments, points, packages or vouchers, and customers can't book or pay in it. For those, customers use the Customer App.
Who can use it
Customers who are members of your store, for example after joining through an app invitation. They sign in with the same mobile number as their Customer App account. See Signing In.
A customer who is a member of several stores using Kyglu CRM chooses which store to view after signing in. Each store sees only its own membership.
Where to find it
The portal is at https://app.kyglu.com/portal/login. Share that link with your customers, for example on your website or in a WhatsApp message.
There's nothing to switch on. The portal shows the same tier and wallet information your team sees on the customer's profile.